An ongoing Microsoft outage is preventing enterprise customers from accessing email inboxes, files, meetings, and other Microsoft cloud services.
The technology giant said in a post on X around 2:30 p.m. ET that the outage was caused by a “portion of service infrastructure in North America that is not processing traffic as expected.” Microsoft didn’t provide specific details of the cause of the outage, but said it was “working to restore the infrastructure to a healthy state to achieve recovery.”
Microsoft said on its status page that the outage affects its Exchange Online email service, searching files within SharePoint Online or OneDrive, and creating chats, meetings, or adding members in its video meeting platform, Teams.
The outage also prevents admins from accessing their Microsoft Purview and Defender XDR security dashboards and their admin centers.
We’ll reach out to Microsoft for comment — as soon as our email, which is hosted by Microsoft, returns to normal.
Original Source: https://techcrunch.com/2026/01/22/microsoft-365-hit-by-outage-preventing-access-to-emails-and-files/
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